international office agent

international office agent

 

Have you always been interested in the tourism industry? Do you have good organizing skills? Our partner is the world’s leader in workforce lodging logistics, with the industry’s largest hotel database. The company provides full-service lodging services for railroads, other industries, and airlines (not an airline company). An industry leader, the company books over 7 million room nights annually, providing clean, safe, reliable accommodations for your travels. If you speak English and Spanish and you want to work in a young, lively team, do not hesitate to apply.

 

MAIN TASKS:

  • Client and ground staff support, high-level customer service by phone, handling incoming and outgoing calls, working directly with client employees
  • professional client care service in the travel industry
  • administrative tasks related to travel management, performing day-to-day back office tasks (copying, filing, and compiling research)
  • obtain and evaluate all relevant data to handle complaints and inquiries according to specific quality indicators
  • error identification and handling

 

Requirements:

  • strong command of English and Spanish languages
  • strong PC skills
  • be trustworthy and confident
  • be adaptable as we are
  • crew scheduling, hotel and/or customer service experience is an advantage
  • one-year minimum work experience

 

WHAT WE OFFER:

  • full-time employment
  • supportive corporate culture and leadership
  • professional development programs, training, and educational support
  • employee and family friendly-workplace
  • competitive salary and benefit package
  • international career potential
  • leadership opportunities
  • fringe benefit
  • workplace flexibility

 

Sector(s):

  • Business Supporting Centres
  • Client Support, Administration
  • Client Services, Customer Services
  • Call Center Services
  • Full time

 

Experience required:

  • 1-3 years professional experience

 

Required language level:

Any of these are:

  • English – intermediate / communication
  • Spanish – intermediate / communication

 

Job location:

Debrecen
 

If you are interested in this role please apply with your English CV and an indication of the expected salary:
karrier@smart-jobs.hu