Customer Care Specialist

Customer Care Specialist

New opportunities, in an expanding global team in the heart of Debrecen.
At Smart Jobs, we provide quality services to our clients and we are looking for the best candidate to join our organization as a Customer Care Specialist.

Our partner is the world’s leader in an airline and workforce lodging logistics, with the industry’s largest hotel database. If you speak English, and you want to work in a young, lively team do not hesitate to apply.
Are you fond of traveling? Have you always been interested in the tourism industry? Do you have good organizing skills? Have you ever thought you could find it all at once? You can now apply for our international team:

MAIN TASKS:

• customer support, high-level customer service by phone, customer service, handling incoming and outgoing calls, working directly with client employees
• professional customer care service in the travel industry
• administrative tasks related to travel management, performing day-to-day back office tasks (faxing, copying, filing, and compiling research)
• obtain and evaluate all relevant data to handle complaints and inquiries according to specific quality indicators
• error identification and handling

REQUIREMENTS:

• strong command of English
• strong PC skills
• be trustworthy and confident
• be adaptable as we are
• crew scheduling, hotel, and/or customer service experience is a plus
• one year minimum work experience

WHAT WE OFFER:

• full-time employment
• supportive corporate culture and leadership
• professional development programs, trainings and educational support
• employee and family friendly workplace
• competitive salary and benefit package
• international career potential
• leadership opportunities
• fringe benefit
• workplace flexibility

Job location:Debrecen

If you are interested in this role please apply with your English CV and an indication of the expected salary:
karrier@smart-jobs.hu